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CenturyLink Billing Practices

CenturyLink Class Action - What Are The Allegations?

Numerous CenturyLink customers across the United States, as well as state attorneys general, have alleged that CenturyLink engaged in various unfair or fraudulent business practices, including agreeing to one price and then charging higher prices later, signing customers up for services and accounts they did not request, and failing to properly change or credit accounts when customers bring these issues to CenturyLink’s attention. Former CenturyLink employees have confirmed these allegations in court filings, noting that CenturyLink’s sales and customer service personnel were subjected to aggressive internal performance and incentive programs to boost profits.  CenturyLink customers have alleged they paid for those practices, which resulted in heavy overcharge fees when customers tried to challenge the charges or terminate their accounts.


If you believe you’ve been a victim of these practices, we would be glad to review your complaint and assist you with recovery.


Please fill out the form, or call us, today.



File a claim if you were over-billed by CenturyLink in the past year.

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O'Mara Law Group

O’Mara Law Group is the private law practice of Mark O’Mara. Mark O’Mara has been practicing law in Central Florida since 1983. He served as a prosecutor before becoming a defense attorney. Mark O’Mara is Board Certified in Criminal Trial Law and Marital and Family Law. After gaining national recognition for leading the defense in the Zimmerman case, Mark O’Mara became a legal analyst for CNN and founder of Justice Outreach.  Have a skilled Orlando defense attorney on your side is crucial in an Orlando criminal court system.

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O'Mara Law Group

221 NE Ivanhoe Blvd., Suite 200

Orlando, FL  32804

Phone: (866) 306-5701